Dubai Electricity and Water Authority has been ranked among the world’s top five organisations under the International Employee Happiness and Well-being Standard, reinforcing its position as a leading employer within the global utilities sector.
The recognition follows an independent assessment in which DEWA achieved a score of 97.5%, reflecting its structured approach to employee well-being, engagement and organisational culture. The standard evaluates how effectively organisations embed happiness and well-being into their governance, leadership practices and daily operations.
DEWA’s performance highlights sustained investment in workplace health, safety and well-being programmes, aligned with international best practice. These initiatives cover physical and psychological health, work life balance, professional development and employee participation, supporting a safe, inclusive and productive working environment.
The authority has positioned employee happiness as a strategic priority, linking workforce well-being directly to operational performance, service reliability and long-term sustainability. This approach is particularly relevant in high-risk and safety-critical sectors such as energy and utilities, where engaged employees play a key role in maintaining safe operations and managing complex infrastructure.
DEWA’s ranking also reflects broader organisational initiatives, including continuous improvement in occupational health and safety systems, leadership engagement, and data-driven monitoring of employee satisfaction and well-being indicators. These measures support early identification of workplace risks and contribute to proactive prevention strategies.
The recognition places DEWA among a small group of global organisations meeting the highest international benchmarks for employee happiness and well-being. It also supports the UAE’s wider focus on quality of life, workplace excellence and sustainable development.
For health and safety professionals, DEWA’s achievement underlines the growing importance of integrating well-being, engagement and safety management into a single, coherent strategy, particularly within large, operationally complex organisations.
